Site Archives O2

Back to my Mac and O2 Wirelessbox II


Because I know my blog is popular with O2 users. Here’s a snippet of information that may help avoid grief although I can’t offer an explanation or complete resolution. Over the past month I’ve noticed that Back to my Mac hasn’t been available for me to access my home computer remotely. If I go into [...]

Return of the VPN


My VPN problem has been resolved. I came home yesterday to find my network dead and my DHCP pool missing. Amid a host of flashing lights and APIPA addresses I unravelled the problem and got everything back up and running. O2 had remotely applied firmware 7.4.20.5 to my router but still I had no VPN. [...]

O2 and the mysterious case of the missing VPN


It may as well be a murder mystery. I’ve killed the best part of a week on this and I’m still without a satisfactory resolution. The story goes like this. I rely upon a VPN connection to access the office from home. I don’t use it all the time but when something goes wrong and [...]

Irony


I was contacted yesterday by a company representing O2 to answer a few questions on my recent contact with O2 customer services and my opinion of them as an operator. I don’t normally answer calls that come up on my phone as blocked nor do I usually entertain market research calls but O2 have always [...]

Full SMS Service for Vodafone UK Customers


Twitter Blog I was one of the many disappointed when Twitter pulled the UK SMS plug. At the time it was early days on my first generation iPhone and I was on a trip to Menorca with no data service of Wifi to be seen the only way I could get my regular fix of [...]

Hype and Patience


I got swept along on Monday with the elevated levels of excitement generated by O2′s text offering me my new iPhone 3G. I was one of those repeatedly hammering refresh and getting more and more frustrated. I was also one of those that saw red when I was finally given a screen that told me [...]

Virgin on the ridiculous


I’m not completely blameless in the story I’m about to relay, that should be said, but this is a tale of poor customer care and inability to reach a compromise. As to who should be making the most concessions I’ll let you decide. Our tale starts at the back end of last year. Work was [...]