Site Archives Broadband

Return of the VPN


My VPN problem has been resolved. I came home yesterday to find my network dead and my DHCP pool missing. Amid a host of flashing lights and APIPA addresses I unravelled the problem and got everything back up and running. O2 had remotely applied firmware 7.4.20.5 to my router but still I had no VPN. [...]

O2 and the mysterious case of the missing VPN


It may as well be a murder mystery. I’ve killed the best part of a week on this and I’m still without a satisfactory resolution. The story goes like this. I rely upon a VPN connection to access the office from home. I don’t use it all the time but when something goes wrong and [...]

Virgin on the ridiculous


I’m not completely blameless in the story I’m about to relay, that should be said, but this is a tale of poor customer care and inability to reach a compromise. As to who should be making the most concessions I’ll let you decide. Our tale starts at the back end of last year. Work was [...]